Reference

What You Agree To When You Open an Account

These terms set out how your warung18 account works — what we expect from you, what you can expect from us, and how wallet payments through DANA, OVO, and GoPay fit into that agreement.

Applies to all account holdersCovers DANA, OVO, GoPay depositsSubject to local law and eligible regionsUpdated terms take effect on postingContact support for any disputes

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HOW WE OPERATE

How warung18 Handles Your Account Under These Terms

These terms are not just a legal formality — they define how we manage account data, process wallet transactions, and handle disputes. We keep account records for as long as your account is active and for a reasonable period after closure, in line with standard data retention practice. If you want to know what data we hold, or request a change, contact support with your account details.

Account Data Handling

We store only the data needed to run your account and process payments through DANA, OVO, or GoPay. No data is shared outside of what's required to complete a transaction.

Cookie and Session Use

We use session cookies to keep you logged in and to remember your wallet preference. You can manage cookie settings in your browser, but some account features require them to work.

Account Security Steps

Each login uses an OTP verification step sent to your registered number. If you notice unusual activity, contact support immediately and we will review your account access log.

Requesting Changes or Removal

To request a data review, correction, or account closure, reach support via live chat or email. Include your account ID and the wallet method on file to speed up the process.

REACH US NOW

Contact Us About These Terms

Questions about what these terms mean for your account? We handle policy queries through the same channels as account support. Players in Jakarta and Surabaya can reach us directly — no need to wait on a form submission when a live chat message gets to the right team faster. Describe your specific question and reference your account wallet method (DANA, OVO, or GoPay) so we can pull up the right details.

How These Terms Apply to Your Account

warung18 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By creating an account on warung18, you confirm that you have read, understood, and accepted these terms in full. They govern every action taken through your account — placing bets, funding your wallet, requesting withdrawals, and contacting support. Wallet deposits made through DANA, OVO, or GoPay

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are processed under the same account terms; a deposit confirms your acceptance of the conditions in place at that time. We may update these terms at any point. When we do, the revised version is posted on this page with immediate effect. Continuing to use your
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account after an update means you accept the new version. If a specific term conflicts with local law in your region, the locally applicable rule takes precedence — access and eligibility depend on your location and what local law permits. We do not accept accounts from
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regions where local law prohibits this type of service. If you have questions about whether these terms apply to you, reach our support team through the contact paths listed on this page before using the service. These terms are written in English; in the event of
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any translation-related ambiguity, the English version controls.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About These Terms

Below are the questions we hear most often about how these terms apply to real account situations — covering wallet payments, account changes, disputes, and what happens when terms are updated.

No. The same account terms apply regardless of which wallet you use. DANA, OVO, and GoPay deposits are all governed by the terms in place at the time of the transaction.

Updated terms are posted on this page and take effect immediately. Continuing to use your account after a change means you have accepted the revised version.

We recommend checking your local rules before opening an account. Access depends on local law and is available only in eligible regions. Contact support if you need clarification.

Contact support through live chat or email with your account ID and the transaction details. Include the wallet method — DANA, OVO, or GoPay — and the date of the transaction.

We retain account records for a reasonable period after closure, in line with standard data retention practice. You can request a data review or deletion by contacting support.

Reach our support team via live chat or email. Describe the specific term you believe was misapplied, include your account reference, and we will review the case directly.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

Accountwarung18 Login InfoWarung18 Banking AccountRegister

What You Agree To When You Open an Account

How warung18 Handles Your Account Under These Terms

Contact Us About These Terms

Common Questions About These Terms

01 Do these terms change when I use DANA, OVO, or GoPay to deposit?

02 What happens if warung18 updates its terms while my account is active?

03 Can I use my account if I'm not sure whether local law allows it?

04 How do I raise a dispute about a wallet transaction or account action?

05 How long does warung18 keep my account data after I close my account?

06 Who do I contact if I believe these terms have been applied incorrectly?

Terms & Conditions

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